FAQ

How do I place an order with you?

Once you've registered for an account, you can place an order via the website.

I'm a consumer, can I order products from you?

We only sell to trade. But you can order from our retail site www.em4miniatures.com

Do I need to have a Brick & Mortar store?

No, we sell to online retailers also. Though some of our offerings may be limited to brick & mortar based on the manufacturers terms, for example, tournament packs.

Where do you ship to?

We ship internationally though we are based in Sunny Bognor Regis on the south coast of the UK. International orders will have additional shipping charges.

When will my items be shipped?

We aim to dispatch orders the next working day, though during busy periods this may extend up to 3 working days.

There's an issue with my order, what should I do?

Please contact as as soon as possible, we are here to help.